Privacy Policy
INFORMATION WE COLLECT
When you make a booking or enquiry through The Doune website, we collect personal information including your name, email address, phone number and payment details. We also collect standard web analytics data such as pages visited and time spent on site.
HOW WE USE YOUR INFORMATION
We use your personal information solely to process bookings, respond to enquiries, and communicate information relevant to your stay at The Doune. We do not sell, rent or share your personal information with third parties for marketing purposes.
DATA STORAGE AND SECURITY
Your personal data is stored securely and handled in accordance with the UK General Data Protection Regulation (UK GDPR). We retain booking information for a period of seven years in compliance with financial record-keeping requirements.
COOKIES
The Doune website uses essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. By continuing to use this site you consent to our use of essential cookies.
YOUR RIGHTS
You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights please contact us directly at the address below.
CONTACT
For any privacy-related queries please contact The Doune Estate, Daviot, Inverness, IV2 5ER or call 01463 211444.